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June 2011

We are "ISO 27001" and "Return Path" Accredited

completeMR, a sister company to i-Link, which is solely responsible for the ongoing development of our proprietary research technology and software has achieved another key milestone in its evolution: After many long months of preparation and the undergoing of a rigorous external audit to assess our compliance with the stringent security policies and procedures as stipulated by the ISO 27001 standard, we are delighted to announce that completeMR has been fully certified with zero non compliance being reported by SIRIM QAS International in June 2011.

ISO/IEC 27001 is the formal set of specifications against which organisations may seek independent certification of their Information Security Management System (ISMS). It is granted for the provision of consultancy, design, supply, content management, operation maintenance & support of computer system services, data networks and computer software development. More good news is that i-Link has been awarded with the ISO/IEC 27001 group accreditation.

Furthermore completeMR has now been successfully included within the valuable "Return Path" email accreditation program. Inclusion to this program is awarded for compliance to the best standards of email deployment and applied specifically to our email invitations for both quantitative and qualitative research activities.

As a result, all of our email campaigns have guaranteed placement to our respondent's inbox, maximising the delivery rates of our research invitations to more than 1.8 billion email inboxes. This covers all users of major ISP's such as MSN, Windows Live Hotmail and Yahoo! Mail.

The adoption of good IT practices and standards will always be a top priority at both completeMR and i-Link. The effort is continual and is monitored via our adopted and in-house security procedures.


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