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Research & Services

Online research requires subtle
differences in the way questions are structured and written to enable
effective deployment. A survey
constructed specific for online will
result in a clearer understanding by the respondent of what they need to do to participate. Respondent input which is
poorly considered is minimised.

Planning and Design for
online
Because we know online research so well, we are one of the best sources of advice and information for planning and design appropriate for this medium. Our team can ensure you have access to the best resources available for conducting research via online methodologies and that data collected is valid and sound.


Online Moderation
Moderation of interactive groups online with an application such as our live discussion facility is a considerably different experience than typical face-to-face moderation. Even though our systems make the Moderator's job so much easier, it can still be a daunting task for the first-timer.

Our project managers have considerable experience conducting interactive groups online and continue to develop the knowledge and understanding required to produce desirable outcomes and effective data collection.

You can utilise our expertise to any level you feel is suitable for you or your project. For example, you may prefer that we undertake full moderation of your groups. Alternatively, you may wish to increase your own skills base. We can assist you and your colleagues to explore this methodology and develop your skills as an effective online moderator through training or even co-moderation.

Please contact us for more information.


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